How We Collect Data
At BC.Game, we collect various types of data to enhance your gaming experience and provide you with a secure and personalized service. Here’s an overview of the information we gather:
- Device Information: We may collect data that identifies your device, such as a serial number, and information about your device, like your browser type.
- Fraud Prevention Information: We use data to identify and prevent fraud, including assessing device trustworthiness and conducting KYC (Know Your Customer) checks.
- Contact Information: To communicate with you effectively, we gather your name, email address, physical address, phone number, and other relevant contact details.
- Government ID Data: In specific jurisdictions, we may request government-issued IDs for purposes such as extending commercial credit or complying with legal requirements.
- Account Information: When you create an account on our platform, we collect details such as your BC.GAME ID, email address, device information, account status, and age.
- Payment Information: When you make payments on our platform, we collect data related to your billing address and payment method, including bank details and credit or debit card information.
- Usage Data: We collect data about your activities on our platform, such as your browsing history, product interactions, crash reports, and other usage data.
In some cases, we may also collect sensitive personal information as permitted by law, including data related to race, national origin, political opinions, religious beliefs, trade union membership, sexual orientation, health, and criminal information when relevant.
Why We Collect Information
We collect your data for several important reasons:
- Service Provision: To provide you with access to our gaming platform and deliver the services you request.
- Personalization: We use your information to tailor your gaming experience to your preferences and needs.
- Security: Data is collected to enhance the security of our platform and to identify and prevent fraud.
- Compliance: In some cases, we are required by law to collect and process certain information, such as government IDs for regulatory compliance.
- Communication: Your data enables us to communicate with you effectively, including responding to inquiries and providing customer support.
Involvement of Third Parties
To ensure the smooth operation and enhanced functionality of our casino platform, we collaborate with various third-party services that contribute to different aspects of our operations. Here’s a closer look at the role of these third parties in our commitment to providing you with a secure and enjoyable gaming experience:
- Google Analytics: We utilize the services of Google Analytics, a web analysis service provided by Google Inc. (“Google”). Google collects and analyzes data to track and evaluate the usage patterns of our website. The insights generated from this data help us improve our platform and its services. Google Analytics may share its reports with other Google services.
- Spam Defense: To combat spam and maintain the quality of our user registrations, we employ the IPS Spam Defense Service. This service assesses the email addresses and IP addresses of registering members to determine the likelihood of an account being associated with spam activity.
- SendGrid: Our platform relies on SendGrid to efficiently process and deliver emails. SendGrid ensures that important communications reach you promptly and reliably.
- Invisible reCAPTCHA: We have integrated an Invisible reCAPTCHA feature into our site to verify that certain actions are performed by humans rather than automated bots. This CAPTCHA provider may set a session cookie and gather information about your internet browser and device while accessing our website.
These third-party services are instrumental in optimizing your experience on our gaming platform. It’s important to note that they are governed by their own privacy policies and security measures. While they may collect data to perform their specific functions, they do not contain personally identifiable information or pose any harm to your computer.